At Xmas Decor House Store, we understand that timely delivery is essential to making your holiday season magical. Whether you’re decorating your home with our twinkling Christmas lights, festive garlands, or unique nutcrackers, we strive to get your orders to you quickly and efficiently. Based in Fort Worth, Texas, we serve customers globally (excluding select remote areas in Asia and other regions) with a focus on reliability and care.
Shipping Options
We offer two convenient shipping methods to suit your needs:
- Standard Shipping: For a flat rate of $12.95, we use trusted carriers like DHL or FedEx. Orders are processed within 1-2 business days, and delivery typically takes 10-15 days after shipment. This option is perfect if you need your decorations a bit faster.
- Free Shipping: For orders over $50, we provide free shipping via EMS. After order processing (1-2 days), delivery takes 15-25 days. This economical choice is ideal for budget-conscious shoppers who plan ahead.
Order Processing and Timing
Once you place an order, our team works diligently to process it within 1-2 business days. This includes picking, packing, and preparing your items—from Christmas trees and stockings to string lights and tree skirts—with the utmost care to ensure they arrive in perfect condition. Please note that delivery times may vary slightly during peak holiday seasons, but we always aim to meet our promised timelines.
International Delivery
We’re proud to bring holiday cheer to homes worldwide! However, due to logistical constraints, we cannot deliver to some remote areas in Asia and other isolated regions. If you have questions about your location, feel free to reach out to our customer service team at [email protected].
Returns and Refunds
If you’re not completely satisfied with your purchase, you can return it within 15 days of receipt. We want your holiday decorating experience to be joyful and stress-free. For details on how to initiate a return, please refer to our Returns Policy or contact us via email.
Pro Tip: To ensure your decorations arrive in time for the holidays, we recommend placing orders early, especially during busy periods like November and December. This helps avoid any potential delays and gives you plenty of time to create that perfect winter wonderland!
Thank you for choosing Xmas Decor House Store. We’re honored to be part of your festive celebrations and look forward to helping you light up the season with our high-quality, affordable products. Happy decorating!